FAQ

Q: Are you a manufacturer or merely a trader?

A: We are group of companies and owned manufacturer bases and trading company. We specialized in special steel which include alloy structural steel and carbon steel and stainless steel, etc. All material are with high quality and competitive price.

 

Q: How do you guarantee the quality of your product?

A: Firstly, we can provide the certificates from the third party, such as TUV, CE, if you need. Secondly, we have a complete set of inspection system and every process is checked by QC. Quality is the lifeline of enterprise survival.

 

Q: Delivery time?

A: We have ready stock for most of material grades in our warehouse. If the material don’t have stock, the delivery lead time is about 5-30 days after receiving your prepayment or firm order.

 

Q: What is the payment term?

A: T/T or L/C.

 

Q: Can you provide a sample for our testing before confirm the order?

A: Yes. We can provide sample to you for approval before you place an order to us. Free sample is available if we have stock.

 

Q: Can we visit your company and factory?

A: Yes, warmly welcome! We can book the hotel for you before you come to China and arrange our driver to our airport to pick you up when you come.